Listen to your customers and build relationships so you can understand their needs and provide them with the very best customised service and attention.
Identify opportunities to learn and grow and support others in their development. Encourage people to be the best they can be. Our success depends on having the right people in the right positions with the right attitude.
Continually look at ways of doing things better and more efficiently. Aim to do it right the first time. Be positive and open to new ideas. Listening to others, sharing ideas and measuring progress always leads to better results.
HARD WORK & PERFORMANCE
Be persistent, always 'have a go' and make things happen. Implement ideas and produce results. If you promise something, do it. Enthusiasm, commitment and performance will be rewarded. Enjoy what you do.
LEAD BY EXAMPLE
Always lead by example and set the highest standards for your team mates and our customers. Take responsibility for your actions and results.Don't blame
others when things go wrong.
TEAMWORK & RESPECT
Work together and never let your team mates down. Show respect for all points of view and understand all
the facts before passing judgement. Support majority decisions and allow yourself to adapt to change.
Use your initiative and be motivated to grow the business. Think of the business as your own.
KEEP IT SIMPLE
Keep it simple, use your common sense
and move quickly. Embrace our simplistic approach towards processes and procedures.
HONESTY & INTEGRITY
Be honest. Behave ethically. Act with integrity. Make your word your bond.
Be humble when we enjoy success and recognise the efforts of those who have contributed to it.
WE ARE ALL HUMAN
We are all human, however never let a mishap drag you down. Take responsibility and pervasive action promptly, professionally and with minimal fuss or delay. Be reliable and learn from your mistakes. Always keep your head up.
You may be great at what you do, but never limit your opportunities to develop skills in other areas as our company grows and diversifies. Grow with the business. As we go through changes, struggles and accomplishments the lessons we learn are invaluable.